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You choose what to share and how we reply — nothing here creates any commitment, and what you write is treated in confidence.
What you send here is read by a Client Services Officer and answered during working hours, Monday to Saturday, 8:00 am–5:00 pm, so a reply can take longer than a call. If your matter cannot wait, call +256 770 700944 instead — the phone is answered at any hour, any day. If someone is in immediate danger, go to the nearest hospital or contact local emergency services first.
What happens after you send
We read every message and reply the way you asked, with discretion.
Talk to someone who understands
You can call at any hour. A conversation is information, not commitment.

